Blog

Chandar Lal Chandar Lal

Platforms, bundling and kill zones

In the 1980s, if you installed a word processor or spreadsheet program on your PC, they wouldn’t come with word counts, footnotes or charts. You couldn’t put a comment in a cell. You couldn’t even print in landscape. Those were all separate products from separate companies that you’d have to go out and buy for $50 or $100 each.

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Chandar Lal Chandar Lal

E-commerce growth during lockdown

Lockdowns triggered a huge spike in online sales of every kind, will this stabilise - once things calm down, where will the new level be set? Our Venture Partner Ben Evans looks into it.

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Q&A with Habito's Daniel Hegarty

Daniel Hegarty, founder and CEO of our portfolio company Habito, came up with the idea for the business six years ago, after an eye-opening experience trying to buy his first home when his own mortgage broker made several frustrating mistakes. Dan realised that the mortgage market was rife with manual errors and confusing jargon.

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Crypto protocols: in search of the emerging winners

We continue to witness a Cambrian explosion of public blockchain development. In recent years, the fabric of the decentralised web has begun to be woven, and the social contract of money is being rewritten. Bitcoin and later Ethereum are the two platforms on this movement was catalysed. In this post, we explore what comes next.

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Chandar Lal Chandar Lal

Ecommerce discovery

I’ve spent a lot of time in the last few years looking at ecommerce and discovery - how do people decide what to buy online, when a shop can’t show it to them? It seems to me that pretty much every part of that question is being reset this year

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Chandar Lal Chandar Lal

Amazon's profits, AWS and advertising

People argue about Amazon a lot, and one of the most common and long-running arguments is about profits. The sales keep going up, and it takes a larger and larger share of US retail every year (7-8% in 2019), but it never seems to make any money. What’s going on?

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Chandar Lal Chandar Lal

What tech regulation can teach us

It took 75 years for seatbelts to become compulsory, but tech has gone from interesting to crucial only in the last five to ten years. That speed means we have to form opinions about things we didn’t grow up with and don’t always understand quite so well as, say, supermarkets.

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Chandar Lal Chandar Lal

Trust in a time of anti-trust: lessons from big tech

We all, I think, understand that the iPhone was a generational change in computing, but that change came in two parts. The multitouch interface is obvious, but the change in the software model was just as important. Apple changed how software development worked, and by doing so expanded the number of people who could comfortably, safely use a computer from a few hundred million to a few billion.

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Chandar Lal Chandar Lal

The ecommerce surge

Both the UK and (today) the USA have given official statistics on how ecommerce and retail have changed during lockdown. The headline numbers are pretty dramatic. The UK went from 20% ecommerce penetration to over 30% in two months, and the USA from 17% to 22%.

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Chandar Lal Chandar Lal

What if we broke up big tech?

We’re clearly going to be arguing about the size, power and market share of large technology companies a great deal in the next couple of years

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